I bought the Asus A31 casing from your website, but after opening the box there were no fans included inside.

Your product page description clearly states under "Pre-Installed Fans" that it comes with 3x 120mm ARGB fans on the side and 1x 120mm ARGB fan at the rear. Since none of these 4 fans were included in my delivery, please arrange to send the missing fans or let me know how you will resolve this.

Product Page : Asus A31